Frequently Asked Questions

Q: Is it safe to shop with rfbat.com?
A :Sure. We use PayPal to handle payment thus we do not know, nor do we need your credit card or bank account info.

Q: Can private individuals buy from rfbat.com?
A : Yes, anyone can buy from rfbat.com

Q: How can I buy from rfbat.com?
A : Simply use the online shop at www.rfbat.com

Q: Which address will you ship to, my address on PayPal or on rfbat.com?
A : By default, the items will be shipped to you RFstreet.com address, which is provided by you during your registration on our site. If you want us to ship to another address, please tell us when checkout.

Q: Which address will you ship to, my address on PayPal or on rfbat.com?
A:By default, the items will be shipped to you rfbat.com address, which is provided by you during your registration on our site. If you want us to ship to another address, please tell us when checkout.

Q:Does the price listed include shipping cost?
A:Yes, shipping cost is included. Please note that the default shipping services are Air Mail(For order whose value is under 200USD) and EMS(For order whose value is more than 200USD), and the default destination is USA. For other shipping services and countries, the cost may be a little bit lower or higher, please contact us for detail.

Q:Could order be mixed? That is, will the total number of items I buy be used to calculate the individual item prices?
A: Yes, but that is only available for distributors to buy some samples, and not available for individual buyers or for large orders. But, shipping could ALWAYS be combined to reduce some. How much shipping cost will be saved? please contact us and tell us what models you want and we'll calculate it for you. To our experience, sometimes the reduced shipping cost could be considerable.

Q:Can rfbat.com deliver to my country? Does rfbat.com handle International orders?
A: Yes, we deliver to every country. We offer worldwide FREE shipping for all orders! We can ship any quantity of goods to any destination with FREE shipping!

Q: Do I need special knowledge for importing goods through customs?
A: No, in most countries importing is easy and you don't need to do anything.

Q: Do I have to pay tax? How to deal with the customs?
A: Hong Kong is a FREE PORT, the Hong Kong Gov doesn't charge any Sales Tax or Export Tax, thus we don't charge any tax. We will declare the package as gift at low declared value, normally there's no(or little) Import Tax.The customs of your country might charge you on customs(It depends on what country you are in), so you might want to know more about the policy of your country. You will have to take the customs if there's any. When you place the order, you can specify the customs details(the type of goods and the value) so as to avoid taxes.